The Key to User Adoption
Access to digital content is foundational to user adoption.
Users
High-Tech Lifeguards
As information professionals, we must keep abreast of the latest technologies to ensure the successful management of our digital assets. Technology systems are ubiquitous. They can be found in access services (i.e., DAM systems), technology services (data warehouses), and reference services (internal wikis). Because they are highly relied upon in the day-to-day operations of the … [Read more…]
How to Build A User-Centric Taxonomy
Most information professionals would agree that the actual building of a thesaurus (sometimes known as a taxonomy in DAM circles) is pretty straight forward: choose and follow one of several standards (ANSI/NISO, ISO or BS) and ensure your work reflects the given content. From relating concepts to building out hierarchical structures, the steps are well … [Read more…]
Teaching is a Leadership Skill
Great librarians, DAM managers included, are great teachers. We show patrons how to find the material they need to complete their projects. We openly share our search strategies and explain the concepts on which they are based. If you haven’t yet heard of Bate’s berrypicking model or Kulthau’s Information Search Process (ISP), we are happy … [Read more…]
How Do Your Users Search?
Digital asset-seeking behavior is the process of searching and retrieving assets toward some goal within a given context. Examining the overall process as well as analyzing its individual components is of the utmost importance to DAM professionals. Knowing how our constituents think, feel, and act when looking for digital material will help us effectively choose, … [Read more…]
SLA2015: It is Time for Us to Rock
Whew! This year’s SLA 2015 conference was a doozy. There is too much to cover in a single blog post so I’ve boiled it down to a few observations I made during this four-day event geared towards information professionals. Knowledge/Content/Digital Asset Management are pretty much the same thing This was a significant realization for me. … [Read more…]