As information professionals, we must keep abreast of the latest technologies to ensure the successful management of our digital assets. Technology systems are ubiquitous. They can be found in access services (i.e., DAM systems), technology services (data warehouses), and reference services (internal wikis). Because they are highly relied upon in the day-to-day operations of the … [Read more…]
DIFFERENT STROKES FOR DIFFERENT FOLKS User Stories serve different purposes for User Experience and Digital Asset Management professionals. The distinction is important and also demonstrates the usefulness of writing stories at different points of a DAM system’s lifecycle. For UX pros, a user story “describes one possible path a user can take on your site … [Read more…]
Service is one of the central values of a digital asset management. The goal of a DAM professional should be to connect people with the assets they need to do their job. Ranganathan once wrote, a library is “an instrument of universal education, and assembles together and freely distributes all the tools of education and … [Read more…]
Users will steer clear of an interface that is confusing or inefficient to use (Thurow, 2009). Conducting usability tests are a great way to uncover areas that may stand in the way of user adoption. A heuristic evaluation measures an interface’s compliance with widely recognized principles (Kalbach, 2007). Currently, the two most popular sets of standards … [Read more…]